OSTaaS.cloud

Workspaces

Invitations

How invitations are sent, accepted, resent, and expired — and what to do if an email doesn't arrive.

An invitation grants a specific person a role in your workspace. Invitations are single-use and expire after seven days.

Sending

When you invite someone, OSTaaS creates a secure token, emails a branded invitation to the address, and shows you a backup link. If email delivery is not configured or fails, the screen says so and you can share the backup link directly.

Accepting

The recipient opens the link, confirms, and joins with the role you chose. The link stops working once used or once it expires.

Resending and cancelling

  • Resend issues a fresh link and emails it again (the old link is invalidated).
  • Cancel invalidates the invitation so it can no longer be accepted.

If the email doesn't arrive

  1. Check the spam folder.
  2. Confirm the confirmation message didn't already say "email was not sent."
  3. Share the backup link shown when the invitation was created.
  4. Still stuck? See Invitation problems.

Related

Last updated 2026-09-02