Support
Link a ticket to a project
Connect a support ticket to a project so the team has full context.
Linking a ticket to a project gives the support team direct access to the repository, environments, work sessions, and evidence related to your request — so they don't have to ask for it.
How to link
- Open the ticket (or create one).
- Choose Link project and select the relevant project.
- Save. The project now appears on the ticket.
Why it helps
- The team sees your evidence and environment status immediately.
- Updates on the ticket stay connected to the work.
- You avoid re-explaining setup details.
Unlink
Remove the link from the ticket if it was attached to the wrong project.
Related
Last updated 2026-09-02