Support
Create a ticket
Open a tracked support ticket with the detail the team needs to help fast.
A ticket is a tracked request that the operations team works to resolution.
Steps
- Open Support and choose New ticket.
- Give it a clear subject and describe the problem, what you expected, and what happened.
- Add the environment and any tool or version details if relevant.
- Submit. You'll get updates as the team responds.
Write a helpful ticket
- One issue per ticket.
- Include the exact error text and a reference ID if you have one.
- Say what "fixed" looks like for you.
Add context
Link the ticket to a project so the team can see the repository, environment, and evidence.
Related
Last updated 2026-09-02