Support
Support
Get help — from quick questions to formal tickets linked to your projects.
There are two ways to get help in OSTaaS: a quick request from the workspace overview, or a formal, tracked ticket.
Quick request
Use Request support on the workspace overview to send a short question to the operations team.
Formal ticket
Open a ticket when you need something tracked to resolution. You can link a ticket to a project so the team has full context.
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Last updated 2026-09-02